Operations
The 'Mystery Shopper' Checklist
Create a scorecard to audit your own customer service.
Updated: January 26, 2026
What does this AI prompt do?
This AI prompt helps UK SMEs by providing a ready-to-use template for create a scorecard to audit your own customer service.. Simply copy the template below, customize the variables for your business, and paste into any AI tool like ChatGPT or Claude.
AI Prompt Template
Act as a specialist consultant. Here is the enhanced business prompt template, maintaining the exact structure and variables: **Objective: Maximize actionable, objective feedback for rapid improvement.** "Develop a precise, 10-point 'Mystery Shopper' evaluation checklist optimized for delivering immediately actionable insights. I require this checklist to be given to a trusted evaluator to rigorously test my **[Industry]**. The resulting checklist *must* include specific, measurable criteria covering the following mandatory pillars: **Cleanliness**, **Staff Greeting (Engagement)**, **Speed of Service (Efficiency)**, and **Product Knowledge (Expertise)**. Integrate a mandatory scoring column using a **1 (Poor) to 5 (Excellent)** scale for quantitative assessment."
How to use this prompt:
- Copy the template above
- Customize the variables in brackets [like this] with your business details
- Paste into ChatGPT, Claude, or your preferred AI tool
- Get professional results in minutes
Why this works:
This prompt uses proven business frameworks and UK-specific requirements. It's designed to give you professional results that comply with local regulations and industry best practices.