Sales

The 'Client Break-Up' Script

Professionally end a relationship with a difficult or unprofitable client.

Updated: January 26, 2026

What does this AI prompt do?

This AI prompt helps UK SMEs by providing a ready-to-use template for professionally end a relationship with a difficult or unprofitable client.. Simply copy the template below, customize the variables for your business, and paste into any AI tool like ChatGPT or Claude.

AI Prompt Template

Act as a specialist consultant.

Here is the improved business prompt template, focusing on enhanced clarity, persuasiveness, and maximizing the desired outcome (a professional and clean separation):

**Objective:** Draft a highly professional and strategic communication to formally terminate a client relationship, ensuring minimal risk and maximum goodwill preservation.

**Action Required:** I need to fire a client: [Client Name | text].

**Primary Justification for Termination:** [Reason | select:Not profitable,Rude to staff,Scope creep,Changing strategic direction].

**Task:** Draft a formal, professional termination email that clearly communicates the end of the engagement while protecting our business interests.

**Mandatory Content & Strategic Directives:**
1. **Tone Calibration:** Maintain an unwavering tone of professionalism, firmness, and respect throughout the correspondence.
2. **Narrative Control:** *Strictly* avoid accusatory language. If the stated reason requires sensitivity (e.g., staff conflict), pivot to a neutral, strategic business rationale, such as "internal restructuring" or "shifting service alignment."
3. **Definitive Closure:** Stipulate an unambiguous and non-negotiable final service date: [End Date | date].
4. **Forward Transition Support (Optional):** Include a brief, constructive recommendation for them to secure a seamless transition to a new service provider, if deemed strategically beneficial for relationship closure.

How to use this prompt:

  1. Copy the template above
  2. Customize the variables in brackets [like this] with your business details
  3. Paste into ChatGPT, Claude, or your preferred AI tool
  4. Get professional results in minutes

Why this works:

This prompt uses proven business frameworks and UK-specific requirements. It's designed to give you professional results that comply with local regulations and industry best practices.