Crisis

Product Recall Notice

Notify customers of a safety issue with a product legally and clearly.

Updated: January 26, 2026

What does this AI prompt do?

This AI prompt helps UK SMEs by providing a ready-to-use template for notify customers of a safety issue with a product legally and clearly.. Simply copy the template below, customize the variables for your business, and paste into any AI tool like ChatGPT or Claude.

AI Prompt Template

Act as a specialist consultant.

**Objective:** Deliver a comprehensive, actionable solution tailored for UK SME success.

Here is the improved business prompt template, maintaining the exact structure and variables while enhancing clarity, persuasiveness, and expected results:

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**Refined Business Prompt Template:**

We are initiating an urgent recall for **[Product/Service]** stemming from a critical **[Safety Issue | text]**.

Your primary objective is to generate a highly effective **'Formal Product Recall Notification'** email targeted directly to our affected customer base.

This notification **must** include the following precisely articulated elements:

1. **Immediate Directive:** A prominent and unambiguous instruction: **CEASE USE IMMEDIATELY – DO NOT USE THE PRODUCT.**
2. **Scope Identification:** A precise listing of all **[Batch Codes affected | text]** covered by this recall for clear customer verification.
3. **Resolution Pathway:** Explicit, actionable instructions detailing the remedy process (e.g., **return process for a guaranteed full refund PLUS a compensatory 10% gift card**).
4. **Sincere Acknowledgment:** A direct and empathetic apology for the inconvenience and risk caused.

**Mandatory Tone Compliance:** The communication must convey **paramount urgency and seriousness** regarding the safety risk, while maintaining a **professional, reassuring, and structured tone** to prevent unnecessary customer alarm or panic.

How to use this prompt:

  1. Copy the template above
  2. Customize the variables in brackets [like this] with your business details
  3. Paste into ChatGPT, Claude, or your preferred AI tool
  4. Get professional results in minutes

Why this works:

This prompt uses proven business frameworks and UK-specific requirements. It's designed to give you professional results that comply with local regulations and industry best practices.