Crisis
Product Recall Notice
Notify customers of a safety issue with a product legally and clearly.
Updated: January 26, 2026
What does this AI prompt do?
This AI prompt helps UK SMEs by providing a ready-to-use template for notify customers of a safety issue with a product legally and clearly.. Simply copy the template below, customize the variables for your business, and paste into any AI tool like ChatGPT or Claude.
AI Prompt Template
Act as a specialist consultant. **Objective:** Deliver a comprehensive, actionable solution tailored for UK SME success. Here is the improved business prompt template, maintaining the exact structure and variables while enhancing clarity, persuasiveness, and expected results: --- **Refined Business Prompt Template:** We are initiating an urgent recall for **[Product/Service]** stemming from a critical **[Safety Issue | text]**. Your primary objective is to generate a highly effective **'Formal Product Recall Notification'** email targeted directly to our affected customer base. This notification **must** include the following precisely articulated elements: 1. **Immediate Directive:** A prominent and unambiguous instruction: **CEASE USE IMMEDIATELY – DO NOT USE THE PRODUCT.** 2. **Scope Identification:** A precise listing of all **[Batch Codes affected | text]** covered by this recall for clear customer verification. 3. **Resolution Pathway:** Explicit, actionable instructions detailing the remedy process (e.g., **return process for a guaranteed full refund PLUS a compensatory 10% gift card**). 4. **Sincere Acknowledgment:** A direct and empathetic apology for the inconvenience and risk caused. **Mandatory Tone Compliance:** The communication must convey **paramount urgency and seriousness** regarding the safety risk, while maintaining a **professional, reassuring, and structured tone** to prevent unnecessary customer alarm or panic.
How to use this prompt:
- Copy the template above
- Customize the variables in brackets [like this] with your business details
- Paste into ChatGPT, Claude, or your preferred AI tool
- Get professional results in minutes
Why this works:
This prompt uses proven business frameworks and UK-specific requirements. It's designed to give you professional results that comply with local regulations and industry best practices.