Crisis

Graceful Business Closure Email

Tell customers you are closing down the business with dignity.

Updated: January 26, 2026

What does this AI prompt do?

This AI prompt helps UK SMEs by providing a ready-to-use template for tell customers you are closing down the business with dignity.. Simply copy the template below, customize the variables for your business, and paste into any AI tool like ChatGPT or Claude.

AI Prompt Template

Act as a specialist consultant.

**Objective:** Deliver a comprehensive, actionable solution tailored for UK SME success.

Here is the improved business prompt template, maintaining the exact structure while maximizing clarity, persuasiveness, and the expected quality of the resulting email:

I have decided to close **[My Company Name]** permanently on **[Closure Date | DD/MM/YYYY]**.

Draft a comprehensive and empathetic email to my valued customers announcing this necessary transition.

Tone: **Deeply regretful, sincerely grateful, and forward-looking (while maintaining professionalism).**

Key Points:
1. **Express profound thanks** for their patronage and loyalty over the lifespan of the company.
2. **Provide a clear, concise, and emotionally honest justification** for the closure (e.g., personal transition, strategic pivot to new endeavors, etc.), ensuring it conveys closure without inviting excessive negotiation.
3. **Outline critical, unambiguous operational deadlines:** Specify the absolute final date for placing new orders and the expiration/validity rules for any outstanding gift cards, loyalty points, or service credits.
4. **Deliver a heartfelt and professional sign-off**, focusing on the positive legacy and wishing customers future success.

How to use this prompt:

  1. Copy the template above
  2. Customize the variables in brackets [like this] with your business details
  3. Paste into ChatGPT, Claude, or your preferred AI tool
  4. Get professional results in minutes

Why this works:

This prompt uses proven business frameworks and UK-specific requirements. It's designed to give you professional results that comply with local regulations and industry best practices.

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