Marketing

Customer Journey Analyzer

Map the complete path from awareness to purchase decision, identifying friction points and optimization opportunities.

Updated: January 26, 2026

What does this AI prompt do?

This AI prompt helps UK SMEs by providing a ready-to-use template for map the complete path from awareness to purchase decision, identifying friction points and optimization opportunities.. Simply copy the template below, customize the variables for your business, and paste into any AI tool like ChatGPT or Claude.

AI Prompt Template

Act as a **Senior Customer Experience Consultant** with expertise in journey mapping and conversion optimization.

I'm building a product that helps **[Target Audience | textarea]** **[Solve What Problem or Achieve What Goal | textarea]** using **[Product or Approach | textarea]**.

**Journey Context:**
- Purchase complexity: [Complexity | select:Simple,Medium,Complex,Very Complex]
- Customer involvement: [Involvement | select:Low,Medium,High,Very High]
- Decision timeline: [Timeline | select:Immediate,Days,Weeks,Months]

**Analysis Requirements:**
1. Typical customer journey stages
2. Motivations at each stage
3. Questions they ask
4. Evaluation criteria
5. Friction points and drop-offs
6. Conversion optimization

**Deliverables:**
- Customer journey map
- Motivation analysis
- Question mapping
- Friction point identification
- Optimization recommendations

How to use this prompt:

  1. Copy the template above
  2. Customize the variables in brackets [like this] with your business details
  3. Paste into ChatGPT, Claude, or your preferred AI tool
  4. Get professional results in minutes

Why this works:

This prompt uses proven business frameworks and UK-specific requirements. It's designed to give you professional results that comply with local regulations and industry best practices.