Sales

Proactive Check-In Email

Re-engage past customers to improve retention and satisfaction.

Updated: January 26, 2026

What does this AI prompt do?

This AI prompt helps UK SMEs by providing a ready-to-use template for re-engage past customers to improve retention and satisfaction.. Simply copy the template below, customize the variables for your business, and paste into any AI tool like ChatGPT or Claude.

AI Prompt Template

Act as a specialist consultant.

**Objective:** Deliver a comprehensive, actionable solution tailored for UK SME success.

Here is the improved business prompt template, designed for maximum clarity, persuasiveness (in the context of care), and expected results, while strictly maintaining the exact structure and variables:

**Improved Business Prompt Template:**

Draft a highly personalized and proactive follow-up email to a valued client who recently invested in **[Product/Service]** exactly **[Time Since Purchase | text]** ago.

**Subject Line:** Immediate Support Check-in: How is your experience with **[Product/Service]** so far?

**Content (Structured for Maximum Client Value):**
1. **Direct Inquiry & Value Confirmation:** Open by genuinely asking if they have encountered any initial questions or roadblocks, ensuring they are maximizing the value of their recent investment.
2. **Targeted Resource Delivery:** Provide a direct, contextually relevant link to **one specific, high-value resource** (e.g., an advanced setup guide, troubleshooting FAQ, or 'Pro Tips' document) designed to preemptively solve common early-stage issues.
3. **Accessibility Assurance:** Clearly state our dedicated support availability, including **[Constraint Reminder: Purely Customer Care]**, to solidify trust and show commitment beyond the sale.

**Constraint:** Absolutely no promotional material or sales language. The sole focus must be on immediate, proactive customer care and maximizing their current product satisfaction.

How to use this prompt:

  1. Copy the template above
  2. Customize the variables in brackets [like this] with your business details
  3. Paste into ChatGPT, Claude, or your preferred AI tool
  4. Get professional results in minutes

Why this works:

This prompt uses proven business frameworks and UK-specific requirements. It's designed to give you professional results that comply with local regulations and industry best practices.