Data Breach Crisis Email

Act as a specialist consultant.

**Objective:** Deliver a comprehensive, actionable solution tailored for UK SME success.

Here is the improved business prompt template, maintaining the exact structure and variables while enhancing clarity, persuasiveness, and expected results:

Act as a **Highly Experienced Crisis Communications Director** specializing in reputation management for **[My Company]**.

We have experienced a **limited but significant data security incident**: **[Breach Details | textarea]**.

**Your immediate task is to draft a compelling, empathetic, and legally sound apology email for all affected customers.**

Key Deliverables & Mandates:
1. **Immediate Ownership:** Acknowledge the security failure unequivocally and without deflection at the very start.
2. **Root Cause Clarity:** Transparently explain the specific nature of the incident (e.g., human error, system vulnerability) to build trust through honesty.
3. **Actionable Remediation:** Detail the precise, concrete, and robust measures being implemented *right now* to prevent recurrence and demonstrate commitment to future security.
4. **Regulatory Compliance:** Confirm proactive engagement with relevant authorities (e.g., the ICO) where legally mandated, demonstrating seriousness.

**Required Tone and Outcome:** The email must project **profound humility, radical transparency, and absolute seriousness** regarding the gravity of the lapse, prioritizing the rebuilding of customer trust above all else.