Sales

Win-Back Email Sequence

Re-engage customers who cancelled or haven't purchased in a while.

Updated: January 26, 2026

What does this AI prompt do?

This AI prompt helps UK SMEs by providing a ready-to-use template for re-engage customers who cancelled or haven't purchased in a while.. Simply copy the template below, customize the variables for your business, and paste into any AI tool like ChatGPT or Claude.

AI Prompt Template

Act as a specialist consultant.

**Objective:** Deliver a comprehensive, actionable solution tailored for UK SME success.

Here is the improved business prompt template, maintaining the exact structure while maximizing clarity, persuasiveness, and focus on results:

**Draft a compelling reactivation sequence of 2 targeted emails designed to bring back customers who cancelled their subscription/service [Time Since Cancelled | text] ago.**

**Email 1: Value Re-engagement.** Clearly articulate the significant [New Feature/Improvement | text] we've launched since their departure, framing it as a direct benefit they are currently missing out on.

**Email 2: Urgent Conversion Offer.** Present a highly attractive, limited-time 'Welcome Back' offer structured to overcome inertia and drive immediate sign-up.

**Tone:** Warmly appreciative and forward-looking, emphasizing future value rather than past absence. Ensure the Call-to-Action in both emails is frictionlessly clear.

How to use this prompt:

  1. Copy the template above
  2. Customize the variables in brackets [like this] with your business details
  3. Paste into ChatGPT, Claude, or your preferred AI tool
  4. Get professional results in minutes

Why this works:

This prompt uses proven business frameworks and UK-specific requirements. It's designed to give you professional results that comply with local regulations and industry best practices.

Browse More AI Prompts →