Customer Service

Sold Out Waitlist Reply

Turn a disappointed customer (missing a product) into a warm lead for the restock.

Updated: January 26, 2026

What does this AI prompt do?

This AI prompt helps UK SMEs by providing a ready-to-use template for turn a disappointed customer (missing a product) into a warm lead for the restock.. Simply copy the template below, customize the variables for your business, and paste into any AI tool like ChatGPT or Claude.

AI Prompt Template

Act as a specialist consultant.

**Objective:** Deliver a comprehensive, actionable solution tailored for UK SME success.

Here is the improved business prompt template, maintaining the exact structure and variables while enhancing clarity, persuasiveness, and results:

**We have successfully sold out of [Product/Service].**

**Draft a highly engaging and strategic email to customers who recently attempted to purchase this item.**

**Key Objectives:**
1. **Acknowledge and sincerely apologize** for the immediate disappointment caused by the sell-out.
2. **Leverage overwhelming demand** by clearly communicating that the product sold out faster than anticipated (building strong social proof and desirability).
3. **Drive immediate action** by offering an exclusive invitation to join the 'Priority Restock Waitlist' via this dedicated link: [Waitlist Link | text].

**Desired Tone:** Deeply Grateful, Confidently Reassuring, and Privately Exclusive.

How to use this prompt:

  1. Copy the template above
  2. Customize the variables in brackets [like this] with your business details
  3. Paste into ChatGPT, Claude, or your preferred AI tool
  4. Get professional results in minutes

Why this works:

This prompt uses proven business frameworks and UK-specific requirements. It's designed to give you professional results that comply with local regulations and industry best practices.